Sorry for the inconvenience

03.09.202203.09.2022 admin 0 Comments

Sorry for the inconvenience

Перевод «sorry for the inconvenience» на русский

извините за неудобства
izvinite za neudobstva

10 примеров, содержащих перевод

приносим извинения за неудобства
prinosim izvineniya za neudobstva

8 примеров, содержащих перевод

извините за доставленные неудобства
izvinite za dostavlennye neudobstva

4 примеров, содержащих перевод

извините за причиненные неудобства
izvinite za prichinennye neudobstva

3 примеров, содержащих перевод

прошу прощения за неудобства
proshu proshcheniya za neudobstva

3 примеров, содержащих перевод

извиняюсь за неудобства
izvinyayus’ za neudobstva

2 примеров, содержащих перевод

простите за неудобство
prostite za neudobstvo

2 примеров, содержащих перевод

Простите за беспокойство
Prostite za bespokoystvo

4 примеров, содержащих перевод

сожалеем о неудобствах
sozhaleyem o neudobstvakh

2 примеров, содержащих перевод

извините за причиненное неудобство
izvinite za prichinennoye neudobstvo

2 примеров, содержащих перевод

сожалеем о возможных неудобствах
sozhaleyem o vozmozhnykh neudobstvakh

2 примеров, содержащих перевод

извиняемся за неудобства
izvinyayemsya za neudobstva

2 примеров, содержащих перевод

Простите за причиненные неудобства
Prostite za prichinennye neudobstva

3 примеров, содержащих перевод

Приносим извинения за доставленные неудобства
Prinosim izvineniya za dostavlennye neudobstva

2 примеров, содержащих перевод

Прости за беспокойство
Prosti za bespokoystvo

Planning to Apologize? Don’t Use “Sorry for the Inconvenience”

People make all kinds of mistakes. When e-mailing or communicating with someone, for instance, they may write “bare with me” instead of “bear with me.” They may also use the wrong word inadvertently, such as using “farther” when the correct term to use is “further.”

When people communicate a mistake, they typically start with an apology. Apart from the commonly used “I’m sorry,” they tend to use one phrase to soften the blow. This overly used phrase is “sorry for the inconvenience.”

What Does “Sorry for the Inconvenience” Mean?

“Sorry for the inconvenience” means that you’re apologizing for any action (or lack of action) that has caused trouble to another person. You’ll often hear this in the customer service industry.

An example of this apology phrase in action is, “Our website is currently down. We are sorry for the inconvenience caused.”

Why the Phrase “Sorry for the Inconvenience” is Not Good Enough

Although saying “I’m sorry for the inconvenience” may be grammatically OK, this statement has a lot of inherent flaws.

If you’re going to offer a sincere apology to a customer or to anyone you’ve inconvenienced, you shouldn’t make “sorry for the inconvenience” your go-to statement.

The Phrase is a Canned Response

The phrase “sorry for the inconvenience” is a template used by many customer service representatives. When a customer raises their voice and demands a solution, the customer will often hear “sorry for the inconvenience” from the representative.

The overused phrase lacks authenticity, and many customers are aware of this. They get pissed off when customer support agents use “sorry for the inconvenience” on autopilot. They feel like they’re talking to a robot that dispenses canned responses for every complaint.

Your Apology Creates Distance

People sometimes subconsciously push a subject away from themselves by using statements, phrases or words to make events seem as disconnected to them as possible.

When you say “sorry for the inconvenience” to a customer or any individual, they will feel like you’re not taking ownership or accountability. The apology doesn’t feel sincere, and you miss the opportunity to show that you care.

The Phrase Does Not Express Urgency

Saying “sorry for the inconvenience” without a follow-up statement leaves the customer hanging. It’s like saying “no” without giving a reason for rejection. The phrase itself does not give the customer some form of reassurance that you’ll resolve the issue or problem.

An example is when a website is down. Simply posting “we’re sorry for the inconvenience caused” on the main page isn’t enough. The webmaster needs to let visitors know what happened and when the website will go back to normal.

You’re Not Genuinely Sorry at All

Some companies have a fear or dislike of saying sorry. They believe that people will interpret an apology as an admission of liability. So, they strongly discourage — or worse, ban — their employees from apologizing.

This can be difficult for people working in the customer service department. If you are on the phone with someone who’s had a terrible day or a bad experience, what else do you do but apologize?

Unfortunately, the phrase “sorry for the convenience” can come across as a sorry-not-sorry statement. It’s like saying “I’m sorry if you feel this has caused you trouble” and “I’m sorry if you feel that way.”

Talking in this way is like dumping oil on an already raging fire. The reason is that non-apologies portray that the complaint is all in the customer’s head. You’re merely saying that you’re sorry about their feelings and not about what happened or transpired.

What are Alternatives to “Sorry for the Inconvenience?”

If you want to apologize to a customer and make up for what happened, don’t say “sorry for the inconvenience.”

Use these phrases or statements instead:

“Let me help.”

Offer a solution instead of an apology. People complain when they’re disappointed. This isn’t because they like to whine, but because they want a solution to their problem. They want someone to hear them out.

Saying “I’m sorry for the inconvenience of spilling iced tea on your beautiful dress” won’t get the stain out no matter how much you repeat the statement. On the other hand, “Let me shoulder the costs of cleaning” will solve the problem.

“I understand your frustration.”

You don’t dismiss the complaint of a customer as a mere inconvenience. Instead, you acknowledge what they’re feeling and accept the blame. This will likely result in a better outcome.

Using “I understand your frustration” or a similar statement guides the response with empathy. This is a stronger way to de-escalate heightened emotions, as well as reach a solution that will be favorable for the customer.

“I realize this is disappointing.”

Recognize disappointment and take ownership of the situation. Show the customer that you’re thinking of their perspective. Rather than start with “sorry for the inconvenience,” begin your message with something that goes like this:

“I realize this is short notice, and that you’ve been looking forward to getting your ordered product on [insert date here].” You can take accountability when you use the right words. Also, including specific information in your statements shows that you care.

The next time you’re thinking of saying “sorry for the inconvenience,” think carefully.

Go beyond the usual sincere apology by acknowledging the problem and offering a solution.

«sorry for the inconvenience to you», is that correct?

I am sorry for the inconvenience.

Today, I’ve encountered someone saying:

I am sorry for the inconvenience to you.

Is that correct? Why or why not?

2 Answers 2

I am sorry for the inconvenience to you.

This looks grammatical and meaningful to me, but it isn’t really natural or idiomatic. It doesn’t break any grammatical rules, but people don’t say it very much.

I am sorry for your inconvenience.

This sounds a little better, but people still don’t say it very often.

You don’t need to say to you or your. It’s clear from context who’s being inconvenienced: the listener. Perhaps that’s why people don’t do so very often.

Or perhaps people just don’t use words like these because they don’t hear anyone else do it. After all, we learn language by imitation. Sometimes there isn’t really a logical reason why we say one thing instead of another.

I am sorry for the inconvenience.
I apologize for the inconvenience.
I’m terribly sorry for the inconvenience.

Sometimes people use any instead of the, particularly if they aren’t sure whether or not you’ve actually been inconvenienced:

We apologize for any inconvenience.

Sorry for the inconvenience

I always see an ending sentence (and some derivatives) on letters like these:

1. Sorry for the inconvenience.
2. Sorry for the inconvenience caused.
3. Sorry for the inconvenience that may have caused to you.

Are these all correct? Is No.2 the best one?

In sentence (3), does it sound proper? I guess it says: I don’t think you would have any problem to the mistake made or does it matter at all, but just in case that it causes you any inconvenience, I am sorry for that. Is my interpretation correct?

Replies sorted oldest to newest

Sentences 1) and 2) are correct. Sentence 3) is not correct as is; you would have to say: ‘Sorry for the inconvenience that may have been caused to you.

Sentence 1) is very impersonal. It could be on a sign in an area of construction. Sentence 2) is OK, but also impersonal. Sentence 3) (with ‘been’) is OK for a letter if you want to make it personal. You could also say, as an alternate to sentence 3):

Sentences 1) and 2) are correct. Sentence 3) is not correct as is; you would have to say: ‘Sorry for the inconvenience that may have been caused to you.

I’m a beginner of English grammar learning.I’m indeed confusing about the alternative sentence you propose that «We are sorry for the inconvenience this may cause you». What’s the construction of this sentence？Is «this may cause you «refering to a kind of clauses?especially Why word “you” has been put on this position? Expect to your answer

Hello, Emonhenn, and welcome to the Grammar Exchange!

I will try to explain that sentence to you, but I strongly suggest that you continue studying English without caring too much about grammatical terminology.

I don’t know if you’ve ever heard about «relative clauses,» that is, clauses that modify nouns.

Instead of saying:

4. We are sorry for the inconvenience caused.

5. We are sorry for the inconvenience (that) we may have caused you.

or, in the passive voice, that is, if you don’t want «we» to appear again:

6. We are sorry for the inconvenience (that) may have been caused to you.

Sentences 4, 5 and 6 above refer to the past.

7. We are sorry for the inconvenience (that) this may cause you.

refers to the future possibility of some inconvenience affecting «you.» «you» is the person who may suffer that inconvenience.

«that» is between parentheses in all of the sentences above because it is optional.

sorry for any inconvenience caused

1 извините за причинённое беспокойство

См. также в других словарях:

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regret — 1 verb (T) 1 to feel sorry about something you have done and wish you had not done it: regret doing sth: She deeply regretted losing her temper. (+ that): He regrets that he never went to college. | regret sth: It s a great opportunity, Mr Jarvis … Longman dictionary of contemporary English

Sorry for the inconvenience!

Смотреть что такое «Sorry for the inconvenience!» в других словарях:

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7 Great Alternatives to Sorry for the Inconvenience

A sincere apology can save you from losing your customers. You will be able to salvage your relationship with them by expressing regret and apologizing.

Effective communication with your clients is very important in building trust and having a good relationship with them.

Apologizing to a customer when they are right gives them a feeling that they are important and you value their business.

When you’re apologizing, it’s important to apologize sincerely without making excuses because it will leave a good impression on your customers.

When you respond to a customer, it is almost guaranteed that they will not have read your mind as to what would have been the ideal response.

Regardless of how much time you’ve spent thinking about an ideal response, you still can’t beat what happens when someone tells you that your response was perfect.

In this article, we will discuss 7 sorry for the inconvenience alternatives.

What is meant by sorry for the inconvenience?

Although it is most often used to express regret over a delayed or missed delivery, it can also be used to apologize for any errors or mistakes that were made during a customer support call.

However, some customers will feel that it is the expression of the airline’s sincerity and apology.

Similarly, from a passenger’s point of view, he may believe that what he received was only an apology, but no compensation and relevant explanations, resulting in an unsatisfactory answer.

From a psychological perspective, when we apologize to customers, first of all, it should be sincere and reflect our true feelings.

Second, if there really were problems on our side and we have wronged customers, we need to do more than make excuses.

Why don’t customers like the phrase ‘sorry for the inconvenience’?

“Sorry for the inconvenience” is a phrase we hear time and time again when things go wrong. But according to a new study, the phrase may actually be driving customers away.

7 Great “Sorry for the Inconvenience Alternatives”

Customer service can be hard, but we think it doesn’t have to be. That’s why we’re happy to introduce the best 7 sorry for the inconvenience alternatives to deliver better customer service.

1. I Realize This Is Disappointing

You should recognize the customer’s disappointments faster and take ownership of the mistake. Put yourself in the customer’s shoes and make them realize that you are thinking of their perspective. Be a good listener and focus on customer sentiment. If a customer goes through disappointments just say I realize this is disappointing, but I am here to help you best way possible.

“I realize this is disappointing” is a much better alternative for “sorry for the inconvenience”.

2. I Understand Your Frustration

It is needless to say that sometimes your products or services are not suitable for every customer. However, it is very common and there is nothing wrong with it.

If a customer is frustrated with the product or any service and asks for a refund it doesn’t mean that you should treat the customer differently. Communicate with the customer with respect. Who knows you are going to regain the customer down the line.

If you are a customer service representative, don’t dismiss the customer complaint just by saying ‘’ sorry for the inconvenience ’’.

You should go through what customers are feeling and accept the blame. It will help to retain more customers and create a loyal customer base.

When you will say I understand your frustration then the customer will acknowledge that you are also feeling empathy for the situation.

3. Please Accept My Sincere Apology

“Please accept my sincere apology” is a phrase that a customer service agent can use in order to ask for an apology when a customer experiences delays getting any service or products from your company or brand. However, in order to do it, they have to understand how to embrace the right tone.

4. Please Let Me Know If There Is Anything I Can Do

It is another great alternative you can use instead of sorry for the inconvenience.

When you are communicating with a customer to provide assistance. You can say simply ‘’ Please let me know if there is anything I can do to help resolve the problem ’’. This phrase shows your willingness to support the customer.

5. I Apologize Unreservedly

The most important thing is to make sure your customers feel like they have been heard.

Additionally, it is good to know that saying this phrase will resolve the situation faster than a regular apology because it comes from a place of sincerity.

You just can’t make the customer happy just by saying sorry for the inconvenience to address all uncaring and flippant.

However, if you have made an error of judgment which resulted in someone serious offense or inconvenience then you can say ‘’ I apologize unreservedly’ ’.

6. Thank You for Your Patience

On the surface, customer service is often a light-hearted affair, but underneath that, it’s a serious business. A little can make or break the relationship with the customers. Treating the customer with respect and value is crucial for any business.

In fact, in many ways, it’s one of the most difficult tasks you could undertake. That’s because customer service is like an iceberg; nine-tenths of it is underwater, and you can’t see it unless you’re in the business or sitting in the chair.

There is no doubt that some people don’t like the apology they need to solve the issues that caused inconvenience. In these cases, you can say something which is not trite, however, also free from an unnecessary apology.

7. Let Me Help

People ask for help when they are disappointed. Instead of showing an apology, offer them help. This is what they are looking for from you.

Let me help – is a phrase that literally means – let me assist you. It sounds very polite.

It’s worth mentioning, it does not matter what kind of work you do, or what kind of company you work for, saying the phrase ”let me help” can always be useful.

But before we look at examples of how to use − let’s think about the reasons for using this phrase?

The first and most important reason using this phrase will make an impression on your audience or customer. You can make them feel that you are a sincere and attentive person.

By saying ”let me help”, you show that you are willing to assist your customer.

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As a matter of fact, consumers want to find quick solutions. They don’t want to spend hours on the phone or finding the best contact information for a particular brand only to be told that the company does not offer any refunds or compensation for poor services.

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Translation of «Sorry for the inconvenience» in German

sorry für die Unannehmlichkeiten

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Entschuldigung für die Unannehmlichkeiten

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bedauern die Unannehmlichkeiten

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Bitte entschuldigen Sie die Unannehmlichkeiten

Click to view 7 examples

entschuldigen Sie die Störung

Click to view 6 examples

Bitte entschuldige die Unannehmlichkeiten

Click to view 4 examples

Es tut uns leid

Click to view 4 examples

entschuldigen uns für die Unannehmlichkeit

Click to view 3 examples

uns leid für die Unannehmlichkeiten

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Entschuldigen Sie die Unannehmlichkeit

Click to view 2 examples

Sorry für die Störung

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Entschuldigt bitte die Unannehmlichkeiten

Click to view 2 examples

Bitte entschuldigt die Unannehmlichkeiten

Click to view 2 examples

Wir entschuldigen die Unannehmlichkeiten

“Sorry for the Inconvenience” – How to Offer a Genuine Apology

So what is the best way to apologize for the mistake and the inconvenience?

Liz Doig of Wordtree shares her advice for avoiding awful apology statements like “sorry for the inconvenience” and turning “sorry” into lifelong loyalty.

Where Can Customer Service Apologies Go Very Wrong?

No one likes dealing with angry customers. And if we’re honest, a lot of organizations botch it when they do, using phrases like: “Sorry for any inconvenience”.

Using any phrase like “sorry for the inconvenience” lacks authenticity.

Yet with the right approaches in place, complaints can become a golden opportunity to turn unhappy customers into lifelong supporters and advocates of your brand.

Imagine this scenario for a second. There’s a very nice woman on the phone who’s paid your organization a chunk of money to deliver flowers to her mother-in-law.

The only thing is, the flowers never arrived – and now her mother-in-law thinks she forgot her birthday. The woman is upset and angry and wants your organization to respond.

Sitting in the contact centre is another very nice person. In fact, he gravitated towards customer service because he loves helping people. Conflict is very much not his thing. So when the angry woman on the phone starts demanding what he is going to do about all this, he withdraws emotionally and tries to find safe ground.

And in the context of a contact centre, “safe ground” often means:

Let’s take a look at each of these issues and share advice for avoiding each of them, with the aim of giving apologies that are warm and sincere.

Issue Number 1 – Your Apology Can Create Distance

This is when you – usually subconsciously – push a subject away from yourself by using words and phrases that make events seem as unconnected to you as possible.

Here’s an example:

Don’t Say This…	Instead Say This…
The flowers were paid for on March 14 and delivery was confirmed for March 18, but no delivery occurred?	OK, so we took payment for the flowers on March 14, and we confirmed they’d be delivered on March 18… but then they just didn’t arrive?

It’s a subtle, but important difference. In grammatical terms, the second version feels distant because it uses the “passive voice”. Or in other words, no people are referred to in the communication. “We” didn’t get it wrong. It was “the delivery” that failed to happen.

This is part of the problem with phrases like: “Sorry for the inconvenience.” They don’t feel genuine and they miss an opportunity to show that you care.

To your customer, it feels like you’re not taking ownership. And because the process of delivering the flowers is talked about rather than the people involved in that process, the customer begins to feel less important than the process, and that they are dealing with a robotic, heartless organization.

This is part of the problem with phrases like: “Sorry for the inconvenience.” They don’t feel genuine and they miss an opportunity to show that you care.

For more advice for showing that you care when apologizing in the contact centre, read our article: Customer Service Apologies – Keeping Sorry Fresh and Sincere

Issue Number 2 – Falling Back on Scripts and Policies

Another safe place an advisor might want to retreat into is scripts and policies.

So when the customer raises her voice and demands to know what he’s going to do about it, it wouldn’t be unusual for the advisor to say something like:

“Our delivery policy states that deliveries will usually be made on the date selected, between the times of 7am and 7pm, and that a signature will be required upon delivery. In the event of adverse weather conditions, civil disturbance or other disruption, there is no guarantee of delivery.”

Again, the advisor does not know what to do with the angry woman and is treating the conversation like a game of ping-pong. As long as the advisor says something in response, they feel like they are doing their job correctly and their evaluation won’t suffer.

The customer, meanwhile, is now heading to somewhere between incandescent and apoplectic rage. Not only does the customer feel a little foolish for trusting you to get this right, but the advisor now seems to be taking the mick.

Issue Number 3 – Issuing Non-Apologies

Many companies – especially those with in-house legal teams – have a fear of saying sorry. They worry that apologizing can be interpreted as an admission of liability. So they ban – or at least strongly discourage – employees from apologizing.

For customer services teams, this is difficult. If you’re talking to someone who’s clearly had a rubbish experience, what else do you do but apologize? Well, unfortunately, many issue the non-apology. The sorry-not-sorry that is expressed along the lines of “I’m sorry if you feel that way”, or “I’m sorry if you feel this has caused you inconvenience.”

If you’re talking to someone who’s clearly had a rubbish experience, what else do you do but apologize? Well, unfortunately, many issue the non-apology.

Oh boy. To a customer, talking this is like pouring oil on an already raging fire. Because what these non-apologies do is portray the complaint as being all in your customer’s head. You’re only sorry about their feelings, not what happened.

As a result of these standard lacklustre approaches to saying “sorry”, some customers won’t use your organization again – and they’ll advise their friends not to either. If they’re angry enough, some will hit social media, venting their unhappiness to the world at large.

But there’s another way to do it. Instead of making your customers feel like they mean nothing to you – and that your contact centre is there as a barrier between them and the organization, rather than a welcoming and helpful interface with it – you can turn complaints into golden moments. Here’s how…

For more phrases to avoid – like: “I’m sorry for the inconvenience” – read our article: 15 Things a Call Centre Agent Should Never Say (But Many Do)

An Approach for Offering Great Customer Service Apologies

When we’re angry or upset, what most of us want to hear from the person who’s made us this way is:

These three As are the key to getting angry, unhappy people back on side.

Acknowledging that someone has a reason to be upset is important. Let’s imagine, for example, that your neighbour’s car blocks your drive and as a result, you’re late for work.

When you see them, you aren’t best pleased. But if your neighbour immediately says: “Oh no, I’m completely blocking you in… I had no idea… I’m so sorry,” you might still be annoyed, but it would be very difficult to be more mad at her.

“Apologize once, apologize well.” By this we mean, it’s useless to either party if you just keep apologizing…. But apologize once, sincerely and openly.

The Apology is important too. We should tell advisors: “Apologize once, apologize well.” By this we mean, it’s useless to either party if you just keep apologizing. So don’t waste their time with it. But apologize once, sincerely and openly.

For the customer whose mother-in-law didn’t get flowers, this would mean the agent saying: “Oh no, that doesn’t sound great… let me look into it for you… it appears the delivery was withdrawn, but I don’t know why… I’m so sorry, let’s sort this out now…”

Sorting things out is important. Human beings have an innate sense of what is fair and what is not. If we feel we’ve been treated unfairly, it makes us deeply upset.

But the upside of this is that the vast majority of people are hardwired to play fair too – so customers tend to be very forgiving if you put your hands up, say sorry and explain what you’re going to do to put things right.

The Action you take will have far more impact if it’s thoughtful and tailored. For example, for the woman who wanted to send flowers, you will of course refund her. But you could go a tiny step further and send flowers to both her and her mother-in-law, along with a little note to say sorry, and that it was your mistake.

The way you express all of these things has to feel genuine and heartfelt. Don’t create distance. Don’t fall back on scripts and policies – and don’t, whatever you do, say: “Sorry-not-sorry.”

For more on the first of the 3As – showing acknowledgement – read our article: The Top 12 Acknowledgement Statements for Customer Service

5 Key Tips for Saying “Sorry” Well

While the approach above helps to give your apology great structure, the following tips are also great to keep in mind when thinking about your customer service apologies.

1. Make Sure Your Quality Scorecard Accommodates Complaints and Apologies

If you want advisors to deliver a perfect complaints experience, then you may have to tweak your quality assurance (QA) and evaluation criteria.

Average Handling Time (AHT), for example, should not be assessed the same way for dealing with complaints as it might be in other situations. Angry people need to vent. Your advisor needs to listen. This will take extra time. Those thoughtful actions that will make your angry customer loyal for life will also need a few minutes.

Does your framework even allow angry calls to be categorized as complaints? Some systems only recognize a complaint if a caller – or person who writes a letter or email – uses the word “complaint” or “complaining”. So it may be worth broadening what can qualify as a complaint and empowering your advisors to tag complaints themselves.

For more advice on building the ideal quality scorecard, read our article: How to Create a Contact Centre Quality Scorecard – With a Template Example

2. Train Advisors to Deal With Angry and Upset Customers

Our survival instincts have been honed over millennia to protect us from threatening situations – so no one really likes talking to angry people.

On top of this, customer services people are often highly empathetic, and therefore quite sensitive. Which can make it even more difficult for advisors to deal with angry calls well.

So train your teams. Let them know that an angry person is a person who wants help – and that if they help them by acknowledging, apologizing and taking thoughtful action, then they’ll have the ability to turn the customer into a lifelong advocate.

Make sure your teams feel supported. And be sure they know their evaluation will not suffer if they need to take time to respond to complaints in ways that are more likely to result in gold-standard customer loyalty.

For advice on handling many different types of difficult customers, read our article: How to Handle Contacts From Challenging Customers

3. Get Rid of Your Complaints Teams

If you have a dedicated “complaints” team that’s staffed by colleagues who’ve been around forever – then think of disbanding it.

Especially in regulated industries, there can be a feeling that because complaints often stray into legal or compliance issues, then you need specialist teams to deal with them. However, specialist complaints teams tend to be made up of people who – thanks to their role – only ever see the company and its customers in the worst possible light.

Specialist complaints teams tend to be made up of people who – thanks to their role – only ever see the company and its customers in the worst possible light.

If you talk to a complaints team, it isn’t unusual to hear them rattle off all the things that the company is doing badly – but have little idea about what it’s doing brilliantly. This shouldn’t be surprising, because their day-in, day-out experience is hearing about everything that goes wrong.

Also, after a while, you can’t blame them for thinking that they work for a failing company. They can also develop a jaded view of customers – because as well as all the genuine complaints, they deal with the serial, or even professional, complainers. It’s not difficult for complaints team colleagues to feel they live in a world where their company is terrible and customers are con artists.

If you think a dedicated complaints team is necessary, then rotate people from across the entire business to work in it. They’ll gain brilliant insight into what customers want and need – and of course, into what they don’t want at all.

Alternatively, think about absorbing complaints into the main body of the contact centre, so that everyone deals with a mixture of happy, middling and angry customers.

4. Schedule Conversations With Your Colleagues in Legal

If your colleagues in legal (and/or compliance, if you work in a regulated industry) have strong views about apology, schedule some time to talk to them. It might also be helpful to involve colleagues from Brand in the conversation too.

Use the meeting to explain that non-apology has the potential to cause reputational damage – and that you feel you’d be better able to deliver a brand-aligned experience if your advisors can say “sorry” when it’s appropriate.

Tell your legal colleagues that you’ll be happy to include their input into training and onboarding – but that you can’t have a situation where it’s impossible to apologize.

What About When It Isn’t Your Fault?

Sometimes customers complain about things that have got nothing to do with your company or its services. The simple rule here is that if it’s not your fault, then don’t apologize.

However, you should be warm and friendly in your response. This can look like the first example, not like the second.

Say This…

Thanks for your patience while we looked into the colour fade on your jacket.

The independent labs we use to investigate possible faults say the fading is due to sunlight. They’re suggesting that your jacket may be hanging somewhere where one arm is exposed to very bright sunshine. I’ve attached their findings to this letter.

This isn’t a fault, and so we won’t be refunding you for the jacket.

Kind regards,
John Smith

Not This…

Further to our investigation into your complaint regarding colour fade on your Winter Solstice Down Jacket, I can confirm that all fading was in fact due to uneven UV exposure. The working assumption of independent experts at XYZ Laboratories is that this has been a storage issue rather than a fault and we are therefore rejecting your claim for compensation.

Please refer to our terms and conditions of sale for further information.

Kind regards,
John Smith

So the next time an angry customer gets in touch, fight your instincts to run a mile. Think instead about how you can meet all their needs and turn her into a loyal brand advocate for life.

Alternatives to “Sorry for any Inconvenience”

Knowing what’s best to say is one thing. But in the heat of the moment, it’s easy to slip back into bad habits.

Time and training help to establish new normals. So as you’re looking to create better ways of helping unhappy customers, here are some better things to say than: “Sorry for the inconvenience…”.

Each of these examples has been taken from Call Centre Helper’s popular article: 16 Customer Service Apology Statements

Final Thoughts

Customers hate it when your apology is non-committal; they want you to take ownership of the issue and show empathy. This can help you turn a negative customer experience into something much more positive.

The 3As approach outlined in this article will help you do just that, as well as the extra tips and great customer service apology examples that we’ve also presented.

Good luck and do your NPS a favour, and never use the phrase: “Sorry for any inconvenience caused” ever again.

Thanks to Liz Doig at Wordtree for sharing this article with us.

For more language advice for creating more positive contact centre conversations, read our articles:

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Translation of «Sorry for the inconvenience» in French

Click to view 41 examples

Click to view 38 examples

désolé pour la gêne occasionnée

Click to view 11 examples

désolé pour les désagréments

Click to view 9 examples

désolés pour les inconvénients

Click to view 7 examples

excuser pour ce désagrément

Click to view 5 examples

Excusez-nous pour la gêne occasionnée

Click to view 15 examples

Désolé pour les inconvénients

Click to view 6 examples

Désolée pour le désagrément

Click to view 5 examples

désolée pour le dérangement

Click to view 7 examples

Veuillez nous excuser pour le dérangement

Click to view 13 examples

Veuillez nous excuser pour le désagrément

Click to view 9 examples

Nous sommes désolés pour le désagrément

Click to view 7 examples

Pardon pour le dérangement

Click to view 6 examples

Veuillez nous excuser pour la gêne occasionnée

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we are sorry for the inconvenience.

Извините меня за это неудобство

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Translation of «sorry for the inconvenience» in French

Click to view 41 examples

Click to view 38 examples

désolé pour la gêne occasionnée

Click to view 11 examples

désolé pour les désagréments

Click to view 9 examples

désolés pour les inconvénients

Click to view 7 examples

excuser pour ce désagrément

Click to view 5 examples

Excusez-nous pour la gêne occasionnée

Click to view 15 examples

Désolé pour les inconvénients

Click to view 6 examples

Désolée pour le désagrément

Click to view 5 examples

désolée pour le dérangement

Click to view 7 examples

Veuillez nous excuser pour le dérangement

Click to view 13 examples

Veuillez nous excuser pour le désagrément

Click to view 9 examples

Nous sommes désolés pour le désagrément

Click to view 7 examples

Pardon pour le dérangement

Click to view 6 examples

Veuillez nous excuser pour la gêne occasionnée

Traduction de «Sorry for the inconvenience» en français

Cliquer pour voir 41 exemples

Cliquer pour voir 38 exemples

désolé pour la gêne occasionnée

Cliquer pour voir 11 exemples

désolé pour les désagréments

Cliquer pour voir 9 exemples

désolés pour les inconvénients

Cliquer pour voir 7 exemples

excuser pour ce désagrément

Cliquer pour voir 5 exemples

Excusez-nous pour la gêne occasionnée

Cliquer pour voir 15 exemples

Désolé pour les inconvénients

Cliquer pour voir 6 exemples

Désolée pour le désagrément

Cliquer pour voir 5 exemples

désolée pour le dérangement

Cliquer pour voir 7 exemples

Veuillez nous excuser pour le dérangement

Cliquer pour voir 13 exemples

Veuillez nous excuser pour le désagrément

Cliquer pour voir 9 exemples

Nous sommes désolés pour le désagrément

Cliquer pour voir 7 exemples

Pardon pour le dérangement

Cliquer pour voir 6 exemples

Veuillez nous excuser pour la gêne occasionnée

Sorry for the inconvenience being caused

Amber_1010

Senior Member

This is a question about the word «sorry».

And we have to use ‘for’ with ‘sorry’, if we did something wrong in the past. We cannot use ‘to’.
«I’m sorry for shouting at you yesterday.»
Right?

But what if we want to say «Sorry for something«, we have to use ‘for’ here, right? But I’m not sure whether we can use it if it’s still happening. Like:
If I’m taking the Underground, and one of the escalator is being maintained thus cannot be used. And the staff says: Sorry for the inconvenience being caused.

Please comment.
Thanks!

velisarius

Senior Member

I think you have the right idea about these different uses of «sorry».
But you’re associating «sorry + to (verb)» with something that is taking place now, and «sorry for» as an apology for something that has already taken place.
I’m not sure that this is correct, as the thought may often be expressed either with the infinitive or with «for».

Sorry for + noun (or gerund):
You can use this for something that is happening now, or that is constant, or that happened in the past.
«Sorry for my rudeness last night.» (or «Sorry to have been so rude last night»)
«Sorry for arriving just as the film is starting». (or «Sorry to arrive just as the film is starting»).
«Sorry for always being a nuisance.» (or «Sorry to always be a nuisance»)

In the case of «Sorry for the inconvenience» (or «we apologise for any inconvenience»), it’s a standard expression, and more impersonal than any expression with «to». If it is written on a sign it means «we are sorry for the inconvenience you have experienced, are experiencing and will go on experiencing until we finally get the work done.»

we are sorry for any inconvenience caused

1 sorry

oh, I am sorry; when did it happen? — cuánto lo siento!; ¿cuándo ocurrió?

to feel o be sorry FOR somebody: I feel so sorry for you/him te/lo compadezco; I felt o was so sorry for him when he got turned down me dio mucha pena or lástima cuando lo rechazaron; to feel sorry for oneself lamentarse de su (or tu etc) suerte; to be sorry ABOUT somebody/something: I’m very sorry about what happened siento or lamento mucho lo que ocurrió; to be sorry to + INF: I wasn’t sorry to see the back of him no me apenó or no lamenté que se fuera; I’m sorry to have to tell you that. siento tener que decirte que. ; to be sorry (THAT) — sentir* que (+ subj)

to say sorry — pedir* perdón, disculparse

I’m sorry, I didn’t mean to offend you — perdóname or lo siento or disculpa, no fue mi intención ofenderte

sorry to bother you, but. — perdone or disculpe que lo moleste, pero.

to be sorry FOR/ABOUT something — arrepentirse* de algo

I’m very/terribly/awfully sorry about last night — siento muchísimo lo de anoche, mil perdones por lo de anoche

to be sorry (THAT): I’m sorry I didn’t make it to your party — siento no haber podido ir a tu fiesta

(awfully/so) sorry! — (BrE) perdone!, disculpe!

sorry, I didn’t realize it was you — perdona or perdóname or disculpa or discúlpame, no me había dado cuenta de que eras tú

I’m so sorry! — ¡lo siento mucho!, ¡perdón!

sorry I’m late! — ¡siento llegar tarde!

I’m sorry to bother you but. — siento or frm lamento molestarle, pero.

• to be sorry about/ for sth — sentir algo, lamentar algo frm

• to say sorry (to sb) (for sth) — pedir perdón or (esp LAm) disculpas (a algn) (por algo)

go and say sorry! — ¡anda ve y pide perdón or disculpas!

I’ve said I’m sorry, what more do you want? — ya he dicho que lo siento, ¿qué más quieres?

• he wasn’t in the least bit sorry — no estaba arrepentido en lo más mínimo

• you’ll be sorry for this! — ¡me las pagarás!, ¡te arrepentirás (de esto)!

I’m sorry, she’s busy at the moment — lo siento, en este momento está ocupada

• to be sorry about sth/sb, I’m sorry about your mother/about what happened — siento or frm lamento lo de tu madre/lo sucedido

• I can’t tell you how sorry I am — no te puedes hacer una idea de cuánto lo siento

• to be sorry that... — sentir or frm lamentar que + subjun

• I’m sorry to hear that you’re leaving — me da pena saber que te vas

we are sorry to have to tell you that. — lamentamos tener que decirle que.

it was a failure, I’m sorry to say — me duele reconocerlo, pero fue un fracaso

• to be or feel sorry for sb, I’m sorry for him — lo compadezco

to look sorry for o.s. — tener un aspecto triste

• the garden was a sorry sight — el jardín estaba en un estado lamentable, el jardín estaba hecho una pena *

• he poured out his sorry tale to his mother — le contó su triste historia a su madre

sorry, I didn’t catch what you said — perdón, no entendí lo que dijiste

it’s the third, sorry, the fourth on the left — es la tercera, perdón, la cuarta a la izquierda

I’m sorry, I can’t agree with you — lo siento or perdona, pero no puedo darte la razón

oh, I am sorry; when did it happen? — cuánto lo siento!; ¿cuándo ocurrió?

to say sorry — pedir* perdón, disculparse

I’m sorry, I didn’t mean to offend you — perdóname or lo siento or disculpa, no fue mi intención ofenderte

sorry to bother you, but. — perdone or disculpe que lo moleste, pero.

to be sorry FOR/ABOUT something — arrepentirse* de algo

I’m very/terribly/awfully sorry about last night — siento muchísimo lo de anoche, mil perdones por lo de anoche

to be sorry (THAT): I’m sorry I didn’t make it to your party — siento no haber podido ir a tu fiesta

(awfully/so) sorry! — (BrE) perdone!, disculpe!

sorry, I didn’t realize it was you — perdona or perdóname or disculpa or discúlpame, no me había dado cuenta de que eras tú

2 regret

regret having done something — es bedauern, dass man etwas getan hat

it is to be regretted that. — es ist bedauerlich, dass.

I regret to say that. — ich muss leider sagen, dass.

I regret that we will not be coming — ich bedauere, dass wir nicht kommen können

to regret the fact that. — (die Tatsache) bedauern, dass.

I regret to say that. — ich muss Ihnen leider mitteilen, dass.

he is very ill, I regret to say —

we regret to learn that. — wir hören mit Bedauern, dass.

it is to be regretted that. — es ist bedauerlich, dass.

you won’t regret it! —

I have no regrets —

please give her my regrets that I cannot come — bitte, sagen Sie ihr, dass ich leider nicht kommen kann

he sends his regrets — er lässt sich entschuldigen, er muss leider absagen

regret having done something — es bedauern, dass man etwas getan hat

it is to be regretted that. — es ist bedauerlich, dass.

I regret to say that. — ich muss leider sagen, dass.

3 trouble

have trouble with somebody/something — mit jemandem/etwas Ärger haben

be out of trouble — aus den Schwierigkeiten heraus sein

keep out of trouble — nicht [wieder] in Schwierigkeiten kommen

be in serious or real or a lot of trouble [over something] — [wegen einer Sache] in ernsten od. großen Schwierigkeiten sein

get into trouble [over something] — [wegen einer Sache] in Schwierigkeiten geraten

there’ll be trouble [if. ] — es wird Ärger geben[, wenn. ]

what’s or what seems to be the trouble? — was ist denn?; was ist los? (ugs.) ; (doctor’s question to patient) wo fehlt’s denn?

you are asking for trouble — (coll.) du machst dir nur selber Schwierigkeiten

make or cause trouble — (cause disturbance) Ärger machen ( about wegen); (cause disagreement) Zwietracht säen

engine/clutch/brake trouble — Probleme mit dem Motor/der Kupplung/der Bremse

suffer from or have heart/liver trouble — herz-/leberkrank sein

your trouble is that. — dein Fehler ist, dass.

take the trouble to do something, go to the trouble of doing something — sich (Dat.) die Mühe machen, etwas zu tun

go to or take a lot of/some trouble — sich (Dat.) sehr viel/viel Mühe geben

be a trouble [to somebody] — jemandem zur Last fallen

he won’t be any trouble — er wird [Ihnen] keine Schwierigkeiten machen

[I’m] sorry to trouble you — bitte entschuldigen Sie die Störung

don’t trouble to explain/to get up — du brauchst mir gar nichts zu erklären/bitte bleiben Sie sitzen

you’ll be in trouble for this — da bekommen Sie Ärger or Schwierigkeiten

to get into trouble — in Schwierigkeiten geraten; (with authority) Schwierigkeiten or Ärger bekommen (with mit)

to get out of trouble — aus den Schwierigkeiten herauskommen

to keep or stay out of trouble — nicht in Schwierigkeiten kommen, sauber bleiben

to make trouble for sb/oneself (with authority) — jdn/sich selbst in Schwierigkeiten bringen

that’s/you’re asking for trouble —

to look for trouble, to go around looking for trouble — sich (dat) Ärger einhandeln

there’ll be trouble if he finds out — wenn er das erfährt, gibts Ärger or Trouble (inf)

the trouble is that. —

family/money troubles — Familien-/Geldsorgen pl

thank you – (it was) no trouble — vielen Dank – (das ist) gern geschehen

it’s no trouble to do it properly — man kann es genauso gut ordentlich machen

she’s/it’s more trouble than she’s/it’s worth — sie/es macht mehr Ärger or Umstände als sie/es wert ist

to go to the trouble (of doing sth), to take the trouble (to do sth) — sich (dat) die Mühe machen(, etw zu tun)

to go to/to take a lot of trouble (over or with sth) — sich (dat) (mit etw) viel Mühe geben

to put sb to the trouble of doing sth — jdn bemühen, etw zu tun

(= nuisance) to be a trouble (to sb) — (jdm) Mühe machen; (dependent person also) (jdm) zur Last fallen

heart/back trouble — Herz-/Rückenleiden nt

there’s trouble at the factory/in Iran — in der Fabrik/im Iran herrscht Unruhe

he caused/made trouble between them — er hat Unruhe zwischen ihnen gestiftet

to be troubled by sth — wegen etw besorgt or beunruhigt/bekümmert sein

I’m sorry to trouble you, but could you tell me if. — entschuldigen Sie die Störung, aber könnten Sie mir sagen, ob.

will it trouble you if I smoke? — stört es Sie, wenn ich rauche?

(= take the trouble) to trouble to do sth —

if you had troubled to ask, you might have found out the truth —

oh, don’t trouble to apologize! (iro) — bemüh dich nicht, dich zu entschuldigen

have trouble with somebody/something — mit jemandem/etwas Ärger haben

keep out of trouble — nicht [wieder] in Schwierigkeiten kommen

be in serious or real or a lot of trouble [over something] — [wegen einer Sache] in ernsten od. großen Schwierigkeiten sein

get into trouble [over something] — [wegen einer Sache] in Schwierigkeiten geraten

there’ll be trouble [if. ] — es wird Ärger geben[, wenn. ]

what’s or what seems to be the trouble? — was ist denn?; was ist los? (ugs.) ; (doctor’s question to patient) wo fehlt’s denn?

you are asking for trouble — (coll.) du machst dir nur selber Schwierigkeiten

engine/clutch/brake trouble — Probleme mit dem Motor/der Kupplung/der Bremse

suffer from or have heart/liver trouble — herz-/leberkrank sein

your trouble is that. — dein Fehler ist, dass.

take the trouble to do something, go to the trouble of doing something — sich (Dat.) die Mühe machen, etwas zu tun

go to or take a lot of/some trouble — sich (Dat.) sehr viel/viel Mühe geben

be a trouble [to somebody] — jemandem zur Last fallen

he won’t be any trouble — er wird [Ihnen] keine Schwierigkeiten machen

[I’m] sorry to trouble you — bitte entschuldigen Sie die Störung

don’t trouble to explain/to get up — du brauchst mir gar nichts zu erklären/bitte bleiben Sie sitzen

4 apology

make an apology [to somebody] for something — sich für etwas [bei jemandem] entschuldigen

an apology for a. — ein erbärmliches Exemplar von.

I make no apology or apologies for the fact that. — ich entschuldige mich nicht dafür, dass.

make an apology [to somebody] for something — sich für etwas [bei jemandem] entschuldigen

an apology for a. — ein erbärmliches Exemplar von.

5 trouble

to be in ou get into trouble — gen [person] avoir des ennuis; [company] avoir des difficultés

to take the trouble to do —

not to be any trouble — [child] être sage; [task] ne poser aucun problème

if it’s too much trouble, say so — si ça t’ennuie, dis-le-moi

to expect trouble — [police] s’attendre à des incidents

may ou could I trouble you to do? — puis-je vous demander de faire?

6 trouble

См. также в других словарях:

Перевод «sorry for the inconvenience» на румынский

ne cerem scuze pentru inconvenient

5 примеров, содержащих перевод

ne cerem scuze pentru neplăceri

4 примеров, содержащих перевод

scuze pentru deranj

3 примеров, содержащих перевод

cerem scuze pentru inconveniență

3 примеров, содержащих перевод

cerem scuze pentru neplăcere

2 примеров, содержащих перевод

scuze pentru neplăcerea creată

2 примеров, содержащих перевод

cerem scuze pentru neplacere

2 примеров, содержащих перевод

cerem scuze pentru neplaceri

2 примеров, содержащих перевод

Mulțumim pentru feedback

3 примеров, содержащих перевод

Ne pare rău pentru inconveniență

2 примеров, содержащих перевод

Ne cerem scuze pentru inconveniente

2 примеров, содержащих перевод

ne pare rău pentru deranj

3 примеров, содержащих перевод

Îmi cer scuze pentru neplăceri

3 примеров, содержащих перевод

Îmi pare rău pentru deranj

3 примеров, содержащих перевод

Ne pare rau pentru inconvenientele create

Sorry for the Inconvenience

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Oof, that was Rotten.

Meh, it passed the time.

It’s good – I’d recommend it.

So Fresh: Absolute Must See!

What did you think of the movie? (optional)

How did you buy your ticket?

AMCTheatres.com or AMC App New

Cinemark Coming Soon

We won’t be able to verify your ticket today, but it’s great to know for the future.

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sorry+for+the+inconvenience

1 Sorry for the inconvenience!

См. также в других словарях:

Translation of «sorry for the inconvenience» in Romanian

ne cerem scuze pentru inconvenient

Click to view 5 examples

ne cerem scuze pentru neplăceri

Click to view 4 examples

scuze pentru deranj

Click to view 3 examples

cerem scuze pentru inconveniență

Click to view 3 examples

cerem scuze pentru neplăcere

Click to view 2 examples

scuze pentru neplăcerea creată

Click to view 2 examples

cerem scuze pentru neplacere

Click to view 2 examples

cerem scuze pentru neplaceri

Click to view 2 examples

Mulțumim pentru feedback

Click to view 3 examples

Ne pare rău pentru inconveniență

Click to view 2 examples

Ne cerem scuze pentru inconveniente

Click to view 2 examples

ne pare rău pentru deranj

Click to view 3 examples

Îmi cer scuze pentru neplăceri

Click to view 3 examples

Îmi pare rău pentru deranj

Click to view 3 examples

Ne pare rau pentru inconvenientele create

sorry for any inconvenience caused

Смотреть что такое «sorry for any inconvenience caused» в других словарях:

Dangerous World Tour — Tour logo World tour by Michael Jackson Location Europe, Asia, South America … Wikipedia

Sorry for / Apologies for the inconvenience

amirsami126

New Member

Sorry for the inconvenience that happened
or

We apologies for any inconvenience caused

thanks in advance

Franco-filly

Senior Member

amirsami126

New Member

thanks for your support

the context was:

i was want to apologize for cancellation the customer request

( customer canceled his request from my department so i sent the cancellation request to my manager and i want to writing this sentence in the end of the email)

Franco-filly

Senior Member

amirsami126

New Member

We apologies for any inconvenience caused

amirsami126

New Member

Cagey

post mod (English Only / Latin)

We apologies for any inconvenience caused

I am certain the person who received your note understood what you meant and appreciated your politeness.

This is information for next time, or for anyone else who has the same question and sees this thread.
Apologize is a verb, and it follows the usual rules for the verbs: We say

I apologize
You apologize
He / She apologizes

An apology is an expression of regret for what you did. It is often used in the plural: apologies.
We say things like «I offer apologies»; «This is my apology«; and so on

«Apologies for any inconvenience» is short for something like «[I am sending] apologies for any convenience.» The common idiom «Apologies for [something]» does not name the person who is sending the apologies. We assume that the apologies are from the person who wrote or spoke the sentence.

Sorry for the inconvenience

I always see an ending sentence (and some derivatives) on letters like these:

1. Sorry for the inconvenience.
2. Sorry for the inconvenience caused.
3. Sorry for the inconvenience that may have caused to you.

Are these all correct? Is No.2 the best one?

Replies sorted oldest to newest

Sentences 1) and 2) are correct. Sentence 3) is not correct as is; you would have to say: ‘Sorry for the inconvenience that may have been caused to you.

Sentences 1) and 2) are correct. Sentence 3) is not correct as is; you would have to say: ‘Sorry for the inconvenience that may have been caused to you.

Hello, Emonhenn, and welcome to the Grammar Exchange!

I will try to explain that sentence to you, but I strongly suggest that you continue studying English without caring too much about grammatical terminology.

I don’t know if you’ve ever heard about «relative clauses,» that is, clauses that modify nouns.

Instead of saying:

4. We are sorry for the inconvenience caused.

5. We are sorry for the inconvenience (that) we may have caused you.

or, in the passive voice, that is, if you don’t want «we» to appear again:

6. We are sorry for the inconvenience (that) may have been caused to you.

Sentences 4, 5 and 6 above refer to the past.

7. We are sorry for the inconvenience (that) this may cause you.

refers to the future possibility of some inconvenience affecting «you.» «you» is the person who may suffer that inconvenience.

«that» is between parentheses in all of the sentences above because it is optional.

Translation of «sorry for the inconvenience» in Spanish

Click to view 23 examples

disculpen las molestias

Click to view 19 examples

disculpa las molestias

Click to view 9 examples

sentimos las molestias

Click to view 9 examples

lo siento por las molestias

Click to view 7 examples

lamentamos las molestias

Click to view 5 examples

siento mucho la molestia

Click to view 3 examples

Perdón por las molestias

Click to view 4 examples

Disculpe la molestia

Click to view 4 examples

Lamento la inconveniencia

Click to view 3 examples

Pedimos disculpas por las molestias

Click to view 3 examples

Sorry for the inconvenience

Click to view 3 examples

siento las molestias

Click to view 7 examples

Lamento mucho el inconveniente

Click to view 5 examples

Lo siento por los inconvenientes ocasionados

English2017

Английский для всех простым языком

Просрочка платежа — как извиниться на английском

Независимо от ситуации, очень важно написать письмо-извинение, особенно, когда это касается просрочки платежа. Это показывает зарубежному партнеру, что вы несете ответственность за ошибку. Писать следует кратко и точно.

I am sincerely sorry for the delay in payment on loan. I apologize for any inconvenience this caused you. The delay was caused by . While I take full responsibility for my mistake, I would like to assure you that this was a one-time error on my part. I have already put a plan into effect to ensure that this does not happen again.

I have included the check for the full amount of , signed and dated on . I would appreciate it if, considering the circumstances and the fact that this is my first infraction, you would be willing to waive the late payment fee.

I apologize again for the delay and thank you for your time and patience.

Я искренне сожалею о задержке платежа по по кредиту. Приношу извинения за доставленные неудобства. Задержка была вызвана <указать причину>. Я беру на себя полную ответственность за свою ошибку, но хочу заверить вас, что это была единовременная ошибка с моей стороны. Я уже реализовал план <исправление ситуации>, чтобы этого больше не повторилось.

Я приложил чек на полную сумму < цифра>, подписанный и датированный <дата>. Буду признателен, если, учитывая обстоятельства и тот факт, что это мое первое нарушение, вы откажетесь от уплаты штрафа за просрочку платежа.

Еще раз извиняюсь за задержку и благодарим за время и терпение.

Напишите такое письмо, чтобы извиниться за задержку платежа, который ваша компания должна другой компании. Включите в письмо соответствующие данные, такие как номер счета, сумма задолженности и время отправки платежа.

Thank you for your patience, and again, I apologize for the payment delay and for any inconvenience it might cause. We appreciate the business relationship that we have built with you and look forward to continuing to work together.

Благодарим вас за напоминание, которое вы отправили, чтобы проверить платеж, который наша компания должна вашему бизнесу. Я пишу, чтобы извиниться за опоздание с доставкой этого платежа. Согласно нашим данным, номер счета-фактуры — 89766, а сумма — 759 долларов. Мы отправим чек по этому счету в понедельник, 15 августа.

Благодарим вас за терпение и еще раз приносим извинения за задержку платежа и за любые неудобства, которые она может вызвать. Мы ценим деловые отношения, которые мы установили с вами, и надеемся на продолжение совместной работы.

К сожалению, из-за ключевых кадровых изменений, недавнего обновления внутренней системы, переезда офиса и т. д. проблема, с которой вы столкнулись, ускользнула из процесса.

Из-за причиненных неудобств мы предлагаем вам <3 месяца обслуживания, бесплатное обновление и т. д>.
Если у вас есть какие-либо вопросы или комментарии по этому поводу, пожалуйста, обсудите их со мной по адресу <электронная почта, номер телефона, веб-сайт и т. д.>.

Я готов оплатить штраф за просрочку платежа, если есть какие-либо критерии бесплатного просроченного платежа. Дайте мне знать о. Наши деловые отношения чрезвычайно важны, и я хотел бы сохранить их только в хороших отношениях.
Еще раз прошу прощения за задержку.

We appreciate all you do for us and want you to know we could not ask for a finer landlord. Thank you for your understanding. Please look for the check to arrive in the mail soon.
Мы ценим все, что вы для нас делаете, и хотим, чтобы вы знали, что мы не можем просить лучшего арендодателя. Спасибо за Ваше понимание. Пожалуйста, ищите чек, который скоро придет по почте.

The bank has assured me that the circumstances that led to the oversight are unusual and it is unlikely that this will ever happen again. I have been happy with our business relationship and trust that this incident will not jeopardize our future dealings.
Банк заверил меня, что обстоятельства, которые привели к проверке, необычны и маловероятно, что это когда-либо повторится. Я доволен нашими деловыми отношениями и верю, что этот инцидент не поставит под угрозу наши будущие отношения.

Translation of «for the inconvenience» in Russian

Click to view 126 examples

Click to view 67 examples

Click to view 62 examples

за неудобство
za neudobstvo

Click to view 20 examples

за беспокойство
za bespokoystvo

Click to view 13 examples

за предоставленные неудобства
za predostavlennye neudobstva

Click to view 10 examples

за временные неудобства
za vremennye neudobstva

Click to view 9 examples

за возможные неудобства
za vozmozhnye neudobstva

Click to view 8 examples

за доставленное неудобство
za dostavlennoye neudobstvo

Click to view 3 examples

за возникшие неудобства
za voznikshiye neudobstva

Click to view 3 examples

на неудобства
na neudobstva

Click to view 3 examples

о неудобстве
o neudobstve

Click to view 2 examples

за те неудобства
za te neudobstva

Click to view 2 examples

за некоторые неудобства
za nekotorye neudobstva

Traduction de «sorry for the inconvenience» en français